![]() ![]() Furthermore, 96% of respondents reported that completion of the application was very easy or somewhat easy.ĭesign and deliver new online tools and services to ease the payment of taxes and provide the option to schedule customer support telephone call-backs. To date, more than 12,000 customers have completed a survey during the limited monthly release with 99% of respondents indicating they were very likely to use the online renewal system in the future. The Department of State gathered customer satisfaction data from customers that piloted the use of Online Passport Renewal. ![]() CA expanded Online Passport Renewal technical support to customers to include phone support in addition to email from 8am to 8pm Eastern on Mondays through Fridays.The limited public release will continue until the full public launch expected later in 2023. As of January 2023, the State Department has processed 169,559 online passport renewals. With an initial goal of reaching 25,000 pilot users from a target audience of Federal employees and contractors in Spring 2022, the Bureau of Consular Affairs (CA) has expanded to a limited public release for continued piloting and improvement of the Online Passport Renewal.We look forward to welcoming a proactive, innovative, and strategic thinker to our team.Design and deliver a new online passport renewal experience that does not require any physical documents to be mailed This is a remarkable opportunity for a technology professional who aims to make a significant impact within a dynamic and evolving organization. Committed and passionate about delivering solutions at pace with highest standards of quality. The ideal candidate will possess a strong background in constructing and overseeing an API ecosystem, enabling seamless integration of various Software as a Service (SaaS) applications. This role necessitates a seasoned technology leader with a proven track record in developing, managing, and scaling fully integrated end-to-end solutions within the financial services industry. Their primary responsibility entails spearheading the development and management of the application landscape while shaping the future of the advisor digital experience. ![]() SENIOR APPLICATION LEADER Location: Hybrid – Florham Park, NJĪs an integral part of the Steward Partner's IT team, the Senior Application Leader assumes a critical position within the Application Development team. ![]() We look forward to welcoming a proactive, innovative, and strategic thinker to our team. This is a unique opportunity for a business analyst who aims to make a significant impact within a dynamic and growing organization. They will possess exceptional skills in engaging stakeholders at all levels and will excel in distilling complex technical details for non-technical stakeholders. The ideal candidate for this position will have a strong background in the RIA/IBD and Wealth Management technology sector, demonstrating a proven track record of delivering projects efficiently while maintaining a high level of quality. Their primary responsibility is to serve as a liaison between the IT department and the business, leveraging data analytics to evaluate processes, identify requirements, and provide data-driven recommendations and reports to executives and stakeholders. In the Steward Partner's IT team, the Senior Business Analyst holds a pivotal role within the Application Development team. SENIOR BUSINESS ANALYST Location: Hybrid – Florham Park, NJ ![]()
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